Cookie Policy

This Cookie Policy explains how Hausive, a product of ERMA Group Co., Ltd. ("Hausive," "we," "our," or "us") uses cookies and similar technologies on our website, applications, and related services (collectively, the "Services").

This Cookie Policy should be read together with our Privacy Policy .

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function, remember your preferences, understand usage, and improve performance.

We may also use similar technologies such as local storage, pixels, and software development kits (SDKs). In this policy, we refer to all of these as "cookies."

2. Types of Cookies We Use

We use the following categories of cookies:

• Strictly necessary cookies. Required for core functionality such as login sessions, security controls, and network management. These cannot be switched off in our systems.
• Performance and analytics cookies. Help us understand how visitors use the Services so we can improve reliability, speed, and user experience.
• Functional cookies. Remember choices you make, such as language, interface preferences, or other personalized settings.
• Communication and support cookies. Support features like contact forms, chat tools, and service interactions.

3. Cookie Duration

• Session cookies expire when you close your browser.
• Persistent cookies remain for a defined period or until deleted.

4. Third-Party Cookies

Some cookies may be set by third-party providers that support our Services, such as infrastructure, analytics, security, payment, or communication providers. These third parties may process information in accordance with their own privacy and cookie policies.

5. How to Manage Cookies

You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies and control site-level permissions.

Please note that disabling certain cookies may affect functionality, including account login, preferences, and certain service features.

6. Do Not Track

Some browsers provide a "Do Not Track" signal. Because there is no consistent industry standard for handling these signals, our Services may not respond to them in all cases.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

8. Contact

Hausive, c/o ERMA Group Co., Ltd.

85 Le Van Huan, Tan Binh Ward, Ho Chi Minh City 72100, Vietnam

Email: legal@hausive.com

Business Registration Number: 0318944433