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Data Retention

The policy for how long records are kept.

Definition

Data Retention is The policy for how long records are kept. Teams usually run into it when the operation has to show that residents were told the rules and that those rules are being applied consistently.

What makes it useful is that clear disclosures lower dispute risk because expectations were set before the problem surfaced. The term matters whenever staff need to point back to a written standard rather than improvise a decision.

Use cases

  1. Use Data Retention to show residents what standard applies before an issue escalates.

  2. Review Data Retention when the team needs to apply site rules and disclosures consistently across households.

  3. Track Data Retention so operations can point back to a written standard instead of improvising under pressure.