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Identity Verification

Confirming an applicant is who they claim to be.

Definition

Identity Verification is Confirming an applicant is who they claim to be. It comes up most often when income, identity, credit, references, or background details need to be confirmed before keys are handed over.

The term keeps showing up because these checks turn claims on an application into evidence the team can actually act on. The better the verification step, the easier it is to defend the approval decision later.

Use cases

  1. Use Identity Verification to convert statements on the application into verified evidence.

  2. Review Identity Verification when the team needs to compare conflicting documents before approval is finalized.

  3. Track Identity Verification so operations can keep the approval file defensible if the decision is challenged later.