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Inquiry Rate

How often views turn into direct questions or messages.

Definition

Inquiry Rate is How often views turn into direct questions or messages. It comes up most often when the team wants to know whether attention is turning into messages, tours, and completed applications.

The term keeps showing up because conversion metrics separate high-traffic listings from high-performing listings. They are usually reviewed when copy, pricing, photos, or response speed are being changed.

Use cases

  1. Use Inquiry Rate to see whether listing attention is producing real next-step behavior.

  2. Review Inquiry Rate when the team needs to compare copy or photo changes against actual conversion movement.

  3. Track Inquiry Rate so operations can focus the team on listings that close rather than listings that only attract clicks.