Overbooking
Accepting more reservations than available inventory can honor.
Definition
Overbooking is Accepting more reservations than available inventory can honor. Teams usually run into it when inventory has to stay consistent across booking channels even while demand changes in real time.
What makes it useful is that channel mistakes create some of the most preventable revenue loss in short-stay operations. Availability discipline is what keeps distribution reach from turning into double-booking risk.
Use cases
Use Overbooking to keep inventory aligned across every booking channel in real time.
Review Overbooking when the team needs to spot where oversell risk is coming from before it hits a guest.
Track Overbooking so operations can protect distribution reach without losing calendar control.