Real estate and property glossary
Plain-language definitions for rental operations, owner reporting, maintenance workflows, and property performance tracking your team can reuse.
Check-In
The process of admitting a resident or guest into the unit.
Check-In Window
The allowed time range for guest arrival.
Check-Out
The process of closing out a stay or tenancy.
Check-Out Window
The allowed time range for guest departure.
Churn Rate
The share of residents who leave within a measured period.
Cleaning Fee
The fee charged to cover turnover cleaning work.
Cleaning Standard
The quality benchmark for cleaning after occupancy or service.
Click-Through Rate
The share of viewers who click through to a detail page.
Co-Tenant
One of multiple residents signing the same lease.
Cohort
A group of records that share the same starting period or trait.
Collection Workflow
The staged process used to chase overdue balances.
Common Area
The shared space used by multiple residents or guests.
Common Area Lighting
The lighting system serving halls, lobbies, and shared spaces.
Concession
A temporary incentive used to close or retain a lease.
Condition Report
The written record of a unit condition at a point in time.