Tour Request
A prospect request to schedule a property visit.
Definition
Tour Request is A prospect request to schedule a property visit. Teams usually run into it when a prospect moves from interest to an actual property visit, either in person or remotely.
What makes it useful is that tour flow is where listing interest turns into real intent, so delays and missed handoffs cost leasing momentum. Showing availability, response speed, and follow-up quality all surface here.
Use cases
Use Tour Request to turn interest into a scheduled visit before the lead goes cold.
Review Tour Request when the team needs to spot whether slow follow-up is hurting showing conversion.
Track Tour Request so operations can keep in-person and remote tours moving through the same workflow.